The Gateway to Financing Solutions is through the LION System.

Using LION services assures me I?ll be on the leading edge of industry technology.

President/CEO, Qpoint International, Bellevue, WA

I would just like to take this opportunity to thank you for the excellent product LION has provided to us. At Qpoint, we firmly believe that efficiency will be the key to success in our industry, and that using technology effectively to attain it will be an increasingly important factor in remaining competitive.

The LION service is a critical element of our effort to accomplish that. We do not offer LION to our Loan Officers - we require it. We do that because we know, from past experience, that it will save them time, help them locate lenders and loan programs they might not otherwise find, close more deals, keep current on financial market trends, and, most importantly, make more money. We consider LION to be our partner in helping our offices maximize their earning potential, and look forward to working with you as we grow, and as you continually improve your product. Keep up the good work.

I would like to compliment you on the LION service overall, and specifically on your Loan Link feature. Most of my business is A credit, but recently I have seen an increase in sub-prime applications. My typical process on these has been to phone the lenders with whom I am familiar and play phone tag with them, often for a number of days, since their reps spend most of their time out visiting mortgage brokers.

Recently, after making some calls and receiving a few expressions of interest that were acceptable but not exciting, I decided to try Loan Link for the first time. About half of the lenders I transmitted to responded, either by phone or fax, and one had an outstanding program that allowed me to provide my client with a rate that he was absolutely thrilled with, and at the same time increase my earnings on the transaction by an amount that paid for LION for over two years! A win-win-win for my client, myself, and LION.

I am a little reluctant to tell you what a bargain I think LION is for fear that you will raise my rates, but I think selling this service to mortgage brokers for the amount that you charge has to be the world's easiest job. The time that Loan Search has saved me and extra income it has generated. has paid for the service more times than I can count. I cannot imagine returning to inefficiently wading through piles of faxes, punching adjustments into my calculator. And, now, I look forward to using Loan Link to help me build the sub-prime part of my business as well.

As Chairman of the NAMB Technology Committee and a pretty demanding business owner, I am not necessarily the easiest person to impress when it comes to providers of technology services. That being said, I would just like you to be aware of the excellent service I feel was provided by Joe Ringer and his staff in creating the Leader Mortgage homepage recently. They were very helpful in advising on the design. They delivered everything they promised on time and to specifications.

In addition to being very happy with the service, I am even more thrilled with the way in which the homepage is already helping us promote our professional image with prospects, clients, and referring realtors. One example involves dealing with clients who are watching rates, waiting to lock in. Invariably they want to know how they can monitor rate movements. I used to advise them to watch CNBC, but, in order to provide personal service, would also volunteer that they could call our office. These calls would consume time for either myself or my staff.

Now, when they ask about monitoring rates, I tell them that in order to keep them current, WE provide that service for them, updated hourly. I explain that all they have to do is go to our Internet homepage, simply click on "Market and Economy", then on "Market Snapshot", and they can see whether the 30 year bond is up or down and what is the equivalent interest rate. The result? They get better service from us than we could ever provide before, and at the same time we enhance our image as incredibly high tech, professional and devoted to customer service, which, of course, we are.

The other anecdote I would like to report gave me particular pleasure. I was in a closing with a realtor and our mutual client. The realtor, somewhat inappropriately I thought, started complaining, based on her experience with her own home mortgage, that mortgage companies and banks never advise clients that they can prepay their mortgage and save money. I took great pleasure in turning to our mutual client and pointing out that not only do I ALWAYS advise my client of that option, as I had previously done with him, but that any time he wanted he could simply go to our Internet homepage, click on "Mortgage Calculators", and our easy to use "Pre-payment Analyzer" would let him calculate the exact impact of any prepayment scenario.

I look forward to my Internet site becoming a source of leads and new business. However, most of my business comes from referrals. Referrals come from satisfied clients who feel they were well served. Based on the way our new homepage is already helping us convey that customer service message, there is no question in my mind that this small investment will have an excellent return. Thanks again to your staff for guiding us through the process and enabling us to take advantage of this new marketing tool.

I wanted to commend you and your company on the outstanding mortgage software you have developed. I am amazed that no one else came up with the idea sooner. It has saved me thousands of dollars by locating lenders to find those hard to place loans that I would have had to forego, as well as locate lenders with the most competitive prices. Just finding a lender that has an additional half point rebate on an average $200,000 loan amount saved me $1,000. That savings more than paid for the cost of LION for the entire year.

Before I used LION, I, like most mortgage brokers, received literally dozens of rate sheets daily. It not only tied up my fax machine for more important documents, but wasted my fax paper as well as my valuable time having to go through all of the rate sheets and decipher the lender with the best rates. Now with only a few clicks on the computer I can with confidence locate the most competitive lender as well as earn more additional rebates from lenders I otherwise would not have known about.

While I have referred LION to several other mortgage brokers, I did so hesitantly because I did not want them to know my "secret". The more my competition uses LION the less advantage I will have.

Additionally, I have used LION as a superb marketing tool for new clients. I show them on my laptop computer how I am able to search hundreds of lenders to find them the absolute best interest rate. When a client sees the rates on the computer screen it gives me instant credibility. While other mortgage brokers promise to shop and compare, hundreds of lenders' rates actually show my clients. It is a very powerful tool.

Lastly your customer service has been exemplary, I must commend one individual in particular, Alvin Hixon, who has always been friendly, helpful and available to help answer any of my questions. Most telephone software support lines are busy, have a recorded message or you are put on hold. I have always gotten through and had my questions answered within seconds. It is truly remarkable to have such a professional company provide a much needed service for such an affordable price. I thank you.