Mission

BUILDING THE FOUNDATION, GROWING THE FRANCHISE...

Our mission is to be the premier mortgage-focused financial services company in the United States, with a national reputation as a profitable, quality, full-service provider of financial services with a growing and highly satisfied national customer base. Fleet wants to capitalize on nationwide demand for financial services by offering mortgage loans and other financial services. FMG will satisfy such demand through a multi-channel distribution network of sales offices; leveraging operational and marketing scale, and by employing associate expertise and information systems enabling efficiencies, economies and risk management.

Values

VALUES GUIDE BEHAVIOR AS WE RELENTLESSLY PURSUE OUR VISION.
FLEET MORTGAGE IS COMMITTED TO:

Service Excellence: Pursuing an in-depth knowledge and understanding of our customers and their expectations. Best Practices: Achieving high productivity by using think smart processes, leveraging technology and practicing teamwork. Associate Relationships: Earning high associate commitment, morale, and motivation while showing respect for individual dignity. Profitability: Earning sufficient profit to meet our economic objectives and to secure future opportunities for the company, its associates and stakeholders Image: Gaining recognition by our associates, customers and communities as a professional, ethical and quality organization by becoming the premier mortgage-focused financial services company as measured by size, growth, profitability, and commitment to the communities in which we are located.